The International Customer Management Institute (ICMI) announced the finalists in its prestigious 2026 ICMI Global Contact Center Awards, and members of Pathward’s Tax Call Center are among those recognized.
Congratulations to Pathward’s finalists!
- Heather Sheeler – Best Contact Center Manager
- Renata Harris – Best Contact Center Supervisor
“The awards honor and recognize the companies, contact centers and individuals that provide a platform for leadership, vision, innovation and strategic accomplishments in the profession and their industries,” according to ICMI’s news release.
Through its tax brands, EPS Financial and Refund Advantage, Pathward offers tax-refund related financial products that aim to ease the pressure of tax season and help independent tax professionals stay competitive in a crowded marketplace. Learn more about our Tax Solutions and brands.
ICMI will announce winners on Oct. 28, during an awards ceremony at ICMI’s Contact Center Expo in Orlando, Florida.
Read more about the 2026 ICMI Global Contact Center Awards and find a complete list of finalists in ICMI’s news release published on BusinessWire.
